Terms of use
The agreement between CenterGet and the business that signs up to it: the service, payment, data, liability and ending the agreement.
This is a translation. Where the two differ, the Hebrew text prevails.
These terms are the agreement between CenterGet Ltd. ("CenterGet", "we") and the business that signs up to the service ("the business"), and they also apply to everyone who uses the system on the business's behalf. Signing up and using the system is agreement to these terms and to the privacy policy.
The service
CenterGet is a cloud system for managing businesses: customers and CRM, quotes and sales, documents, expenses, stock, production, a website and a business card, staff, a customer portal and more. The modules and features available to a business are set by its package.
We develop the system all the time, and may add, change or remove features. We will give advance notice before removing a material feature the business pays for.
Signing up and the account
Whoever signs up declares that they are at least 18 years old, and that they are authorised to act on the business's behalf and to bind it to these terms. The details given at sign-up must be correct, and kept up to date when they change.
The business is responsible for everything done in its accounts: choosing who gets access and in what role, keeping passwords and codes safe, and immediately deactivating a user who has left or an account that was exposed. If you learn of unauthorised use, tell us at once.
Trial, subscription and payment
A new business starts on a free trial, for the number of days shown at sign-up. At the end of the trial the business carries on with a paid subscription under its package; if it does not, it is suspended, and its information is kept so that it can carry on.
The price, billing period and included features are those of the package the business chose, as they were shown to it. Unless stated otherwise, prices do not include VAT.
Usage-based charges: SMS messages, artificial intelligence actions and similar services may be included in the package up to a quota, or charged by use, as shown in the system.
Domains: a domain bought through the system is registered in the business's name. Its price and renewal terms are as shown at the time of purchase, and the registration is also subject to the rules of the registrar and the registry.
The subscription can be cancelled at any time. Cancellation takes effect at the end of the paid billing period, with no refund for a partial period — unless the law requires otherwise.
We may change prices with at least 30 days' notice. The change applies from the billing period after the notice.
If a payment is not received, we will let you know. If it is not settled, we may suspend the business until it is paid.
Permitted and prohibited use
The system may be used to manage the business, in accordance with the law. You may not:
- Send advertising through it — by email, SMS, WhatsApp or any other way — without the recipient's explicit consent, contrary to section 30A of the Israeli Communications (Telecommunications and Broadcasting) Law, 5742-1982. The business is responsible for obtaining that consent and keeping a record of it.
- Upload or publish content that is unlawful, offensive or misleading, or that infringes the rights of others — copyright, trademarks or privacy.
- Try to bypass permissions, access another business's information, impair the system's availability, or test its security without our written permission.
- Copy, duplicate or reverse-engineer the system, or sell access to it.
- Use it to violate anyone's privacy, or to collect information about anyone unlawfully.
The business's information
The information the business enters into the system belongs to the business. The business permits us to use it only to provide it with the service, back it up, secure it and support it — as described in the privacy policy.
The business is responsible for the information about its customers and about anyone else whose information is in the system. It must comply with the Privacy Protection Law and the Information Security Regulations, publish a privacy policy of its own, and obtain the consents required — including employees' consent to publishing a business card with their details and photo and to processing their photos with artificial intelligence, and the consent of people who appear on the website, for example in testimonials and on the team page. With respect to that information, we act as a processor (holder), on the business's instructions.
Export and backup: the business can export its lists and reports at any time, and should keep copies of important information. Our backups exist to restore the system after a failure, and do not guarantee the recovery of information the business deleted itself.
When the agreement ends: a business whose subscription has ended is suspended, and its information is kept so that it can come back or export it. You can ask for it to be deleted at any time. A business suspended for more than a year may be deleted by us, after 30 days' notice.
Our team working on your devices and screens
The business agrees that CenterGet's owners may work on its devices and signage screens in management mode when support, fixing a fault or the business's own request needs it, as described in the privacy policy. Every access starts with a reason, lasts up to an hour and tells the business's owners, and every change is written in the business's activity log.
Artificial intelligence used in management mode on the business's behalf counts in the business's quota, as if the business had used it itself.
Other services
Some features work through other services — Yesh Invoice, Google, Microsoft, Inforu, WhatsApp, domain registrars and others. Their use is also subject to their own terms, and the accounts the business connects are its own. We are not responsible for the availability of those services, for changes they make or for the results of using them — for example, for the correctness of a tax document issued in the business's Yesh Invoice account.
Website, business card and domain
The business is responsible for everything published on its website and business card: the accuracy of the content and the prices, the rights in the pictures, texts and marks, and the business's details. It is also responsible for its website's privacy policy, terms of use and accessibility statement. The system offers a basic text for them, which the business should check suits it.
We may remove content that breaches these terms or the law. In packages that do not include removing it, a small link to CenterGet appears at the bottom of the website and the card.
Artificial intelligence
The artificial intelligence features suggest texts, designs, pictures, videos and translations, and read documents. Their results may be wrong or inaccurate. The system therefore shows every result for review before it is saved, and the business is responsible for checking it before it sends or publishes it.
These features may not be used to create misleading, offensive or infringing content. A picture of a person — only with their consent.
Availability and support
We make every effort for the system to be available and working, but we do not undertake that it will run without interruptions or faults. There may be interruptions for maintenance, and faults at providers.
Support is given through the system and by email at support@centerget.com.
Intellectual property
The system, its code, its design, the name CenterGet and its marks belong to us or to those who licensed them to us. We grant the business a non-exclusive, non-transferable licence to use it, for the period of the subscription and for managing the business.
The business may use the website, business card and content created for it in the system for the purposes of the business. We may implement suggestions and feedback you send us without any obligation to you.
Limitation of liability
The service is provided as is. To the extent the law permits: we are not liable for indirect or consequential damage, for loss of profits, revenue or goodwill, or for loss of information — unless it was caused by our intent or gross negligence. Our total liability to the business will not exceed the amount the business paid us in the 12 months before the event.
Indemnity
The business will indemnify us for any claim, damage or reasonable expense, including legal fees, caused by a breach of these terms by it or by anyone using its accounts, or by content and information the business entered or published — after we notify it of the claim and allow it to defend itself.
Suspension and termination
The business may stop using the system and cancel its subscription at any time.
We may suspend or close an account that breaches these terms, that has not been paid for, or that endangers the system or others — with advance notice where possible, and immediately where necessary. On closing, we will allow the information to be exported, unless the law or the circumstances do not allow it.
Changes to these terms
We will update these terms from time to time. We will give the business's owners at least 30 days' notice of a material change, by email or by a message in the system. Continuing to use the system after the change takes effect is agreement to it; anyone who does not agree may cancel before then.
Governing law and jurisdiction
These terms are governed by the laws of the State of Israel alone. The competent courts in Tel Aviv-Jaffa have exclusive jurisdiction over any matter concerning them.
Contact
CenterGet Ltd., company no. 515685345, 444 Main Road, Tayibe, Israel. Email: support@centerget.com.